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QFacts

Quality management software for healthcare and laboratories

Keep procedures, staff competence, complaints, nonconforming work and corrective actions in one eQMS, ready for your ISO 15189 or ISO/IEC 17025 assessment.

What your QMS must cover, and where it lives in QFacts

Each requirement links to the module that handles it. The references name the chapter or clause an inspector will check.

  • Controlled procedures and records

    Review and approve procedures, work instructions and forms with version control and electronic signatures. Staff always read the effective version, and superseded versions stay on record.

    ISO 15189 8.3ISO/IEC 17025 8.3
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  • Staff competence

    Assign training per role or department, test understanding with quizzes and keep a signed record of every completion, so you can show who is competent for which procedure.

    ISO 15189 6.2ISO/IEC 17025 6.2
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  • Complaints

    Record each complaint with its source and reference, assess recurrence and impact, and close it or investigate it with a signed QA decision.

    ISO 15189 7.7ISO/IEC 17025 7.9
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  • Nonconforming work and incidents

    Log incidents and nonconforming work as events, assess their impact and move them into an investigation when needed.

    ISO 15189 7.5ISO/IEC 17025 7.10
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  • Corrective actions

    Link corrective actions to the root cause, assign owners and due dates, and verify effectiveness before closure.

    ISO 15189 8.7ISO/IEC 17025 8.7
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  • Routine checks

    Run recurring checks as digital checklists with expected results, reviewed and approved with electronic signatures.

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One price per user, every module included

Full Access users cost €57.50 per month and Lite users €17.25, billed monthly without a long-term contract. Annual billing lowers the rate. All seven modules are included and there is no implementation fee.

Example: 6 Full Access and 30 Lite users cost €862.50 per month on monthly billing.

Start with a 14-day free trial. No credit card required.

Regulations and standards in scope

ISO 15189:2022ISO/IEC 17025:2017ISO 9001JCICAP

Frequently asked questions

Does QFacts help with ISO 15189 or ISO/IEC 17025 accreditation?

QFacts supports the management-system requirements assessors check most often: document and record control, personnel competence, complaints, nonconforming work and corrective actions.

Does every staff member need a full licence?

No. Staff who only read procedures and complete their training can be Lite users at €17.25 per month. Full Access users, at €57.50 per month, create and approve documents and records.

How much does QFacts cost for a laboratory?

Full Access users cost €57.50 per month. Lite users, who read documents and complete their training, cost €17.25. Annual billing lowers the rate. All seven modules are included and there is no implementation fee.

Can we try QFacts before we buy?

Yes. Sign up for a 14-day free trial with access to all features. No credit card is required, and you can book a walkthrough with our team at any time.

Put QFacts to work for 14 days.

Sign up directly and explore how QFacts connects your documents, training and quality workflows. Start with a process your team knows.