QFacts

Close the loop on quality issues

From root cause analysis to effectiveness verification, QFacts CAPAs ensure every corrective and preventive action is tracked, implemented, and validated.

CAPA dashboard with root cause analysis view

Why teams choose QFacts for CAPAs

Stop managing corrective actions in spreadsheets. QFacts gives your quality team the structure, visibility, and traceability they need.

  • Structured root cause analysis

    Built-in tools for fishbone diagrams, 5-why analysis, and fault tree analysis so every investigation follows a repeatable methodology.

  • Corrective vs. preventive distinction

    Separate workflows for corrective actions (fix what happened) and preventive actions (stop it from recurring) with clear traceability.

  • Effectiveness verification

    Automated reminders and structured verification steps ensure every CAPA is validated before closure. No more paper-based follow-ups.

  • Trend analysis and reporting

    Identify recurring deviations, track CAPA cycle times, and surface systemic issues with real-time dashboards and exportable reports.

  • Audit-ready documentation

    Every CAPA maintains a complete audit trail from initiation through verification, with timestamped records and electronic signatures.

CAPA lifecycle workflow

A proven five-step process that ensures no issue falls through the cracks.

1

Identify

Capture issues from audits, complaints, deviations, or trend analysis with structured intake forms.

2

Analyze

Conduct root cause analysis using built-in investigation tools and link to related events.

3

Plan

Define corrective or preventive actions, assign owners, and set target completion dates.

4

Implement

Track action execution with task assignments, progress updates, and evidence attachments.

5

Verify

Confirm effectiveness through structured verification protocols and close the CAPA with full traceability.

Real-world use cases

See how quality professionals use QFacts CAPAs every day.

Quality Manager

See how Quality Manager uses CAPA Management to identify recurring deviations across production lines and initiate preventive actions before they escalate.

Auditor

See how Auditor uses CAPA Management to review completed CAPAs, verify evidence of effectiveness, and generate audit-ready closure reports.